Provides evening and weekend Circulation Desk management, often acting as the sole library associate present, to answer patron questions and check out materials. Entails student worker training and supervision. Supervises and coordinates ongoing stacks maintenance and projects involving the physical collection. Assists with Interlibrary Loan as needed. Monitors and reports library maintenance and space needs and ensures a safe and professional environment for patrons. Troubleshoots and communicates library and facility issues as they arise. Position schedule is generally Sunday through Thursday.
MAJOR DUTIES AND RESPONSIBILITIES
- Operates Circulation Desk for regularly scheduled time periods and performs essential circulation duties including answering questions, checking material in/out, and other related tasks. Instructs, assists, and informs on the use of library services, products, and equipment.
- Creates and implements stacks maintenance processes and procedures including shelving, shifting, shelf reading, missing item searches, and inventorying the collections. Reports issues with stacks maintenance related issues. Supports all functions related to stacks maintenance in collaboration with the Resources & Systems Department.
- Assists with Interlibrary Loan procedures and functions as needed.
- Monitors and reports library maintenance needs to the L&LS Office Manager and serves as a point of contact for space configuration needs.
- Monitors the library to ensure a safe and professional environment for patrons.
- Troubleshoots and communicates any library issues that arise during work hours.
- May be required to work on-site during unscheduled university closures or delays, such as for inclement weather.
OTHER DUTIES AND ASSIGNMENTS
- Collaborates on or leads a variety of teams, task forces, and committees within L&LS, across the University, and within consortia.
- Performs other duties as assigned.
JOB REQUIREMENTS
Education Bachelor’s degree or combination of education and relevant experience.
Experience One to three years of related experience.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. Must be able to work independently with limited supervision and must be able to work collaboratively on teams. Excellent communication, interpersonal, organizational, analytical, and time management skills. Computing skills including Microsoft Office, Google Workspace, and database searching required. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licenses or Certifications None.
Financial Responsibility None.
Supervision Basic supervision of student employees required.
Special Knowledge Ability to use library services platforms, integrated library systems, and discovery systems. Alma and PrimoVE experience preferred, specifically circulation modules. Familiarity with stacks maintenance best practices. Excellent customer service skills and ability to work effectively with diverse groups. Commitment to collaboration in a dynamic work environment.
SPECIAL WORKING CONDITIONS
- None.