The Resource Sharing Supervisor coordinates resource sharing services for the Georgetown University Library by ensuring that resource sharing requests are reviewed and accurately filled in a timely and efficient manner; and sets priorities and makes decisions on a variety of complex matters. Responsibilities include but are not limited to
- Trains, schedules, supervises, and evaluates the performance of Access Services Specialists and student employees
- Complies with the ALA Interlibrary Loan Code and copyright law
- Maintains proficiency in the standards, policies, fees, and services of the department, the Library, and the University and exercises good judgment in communicating them to the Library’s patrons
- Provides basic research assistance to users
- Ably adjusts to periods of increased workflow and varying responsibilities, communicates efficiently and effectively with users; and successfully works as part of a team in a complex, changing environment.
Minimum Qualifications:
- BA/BS
- 3 years of library experience
- 2 years of experience working with Resource Sharing Platforms
- Familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
- Excellent oral and written communication skills
- Experience supervising others
- Strong public service orientation
- The ability to learn new software programs and technologies
- Familiarity with Google Apps, especially Gmail, calendar, and Drive
- Ability to lift up to 40 lbs. and to push carts weighing over 100 lbs.
Preferred Qualifications:
- 2+ years of experience with Alma and RapidILL
- 2 years of experience with OCLC ILLiad
- Experience navigating bibliographic databases, spreadsheets, and cloud storage
- Experience with digitization equipment, resources and tools
- Familiarity with software technologies - i.e., Adobe
- Ability to work both independently and as part of a team in a complex, changing environment
- Ability to be diplomatic and negotiate disputes with stakeholders
The Georgetown University Library is an agile organization located in the nation’s capital, committed to advancing Georgetown University’s global leadership in academics and research, while also addressing the requirements of the changing landscape of higher education and the evolving nature of scholarly communication. By providing preeminent services, collections and spaces, the Library contributes to the creation, dissemination and preservation of knowledge, as well as the transformation of learning and research.
The Library is committed to recruiting and retaining a diverse staff dedicated to excellence in service, continuous learning, and leadership within the library profession. With diversity as one of its Library’s core values, the Library not only seeks to actively recruit and retain a diverse workforce, but also ensures the acquisition of a diverse collection of materials and a climate of openness and respect for all traditions, cultures, and ideas.
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.