The Access Services Qatar Support Specialist, based at the Georgetown University Library in Washington, DC, supports the teaching, learning, and research of faculty, students, and staff at the Georgetown University School of Foreign Service (SFS-Q) campus in Doha, Qatar. This position's work schedule is 8 am to Noon, Monday-Friday, in the Access Services Department of Georgetown University Library.
This position is responsible for fulfilling Qatar users' requests for books, media, book chapters and articles and expediting delivery of these items. Other duties include Circulation/Reserves Desk and Stacks Services support. This position works closely with SFS-Q Library staff and participates in supporting the operations of the Access Services Department of Georgetown University Library to the mutual benefit of both libraries. Works on special projects and other duties as assigned.
Minimum Qualifications:
- High School Diploma required
- 1 year library experience, preferably in an academic setting
- Demonstrated familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
- Searching bibliographic databases and integrated library systems desired
- Good oral and written communication skills
- Strong public service orientation
- Computer literate; familiar with Windows desktop, word processing, Excel, and e-mail software required
- Familiarity with reformatting technologies (Adobe Capture, Adobe Acrobat)
Preferred Qualifications:
- Bachelor’s degree preferred
- Ability to adjust to periods of increased workflow and to work as part of a team in a complex, changing environment
- Ability to be diplomatic and negotiate disputes; supervisory experience desirable.
The Georgetown University Library is an agile organization located in the nation’s capital, committed to advancing Georgetown University’s global leadership in academics and research, while also addressing the requirements of the changing landscape of higher education and the evolving nature of scholarly communication. By providing preeminent services, collections and spaces, the Library contributes to the creation, dissemination and preservation of knowledge, as well as the transformation of learning and research.
The Library is committed to recruiting and retaining a diverse staff dedicated to excellence in service, continuous learning, and leadership within the library profession. With diversity as one of its Library’s core values, the Library not only seeks to actively recruit and retain a diverse workforce, but also ensures the acquisition of a diverse collection of materials and a climate of openness and respect for all traditions, cultures, and ideas.
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EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
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