WRLC Newsletter, November 2022
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Okinawa Collection and Japan Resource Center Librarian
Through the generosity of the Okinawa Prefectural Government, the George Washington University Libraries & Academic Innovation (GWLAI) seeks nominations and applications for a collaborative and service-oriented Okinawa Collection and Japan Resource Center Librarian. GWLAI invites interested information professionals of all backgrounds and depths of experience who have an interest in being part of a vibrant, collaborative, mission-driven academic service organization to apply to work with us. Please visit https://go.gwu.edu/librarianjobs for details.
Position: Okinawa Collection and Japan Resource Center Librarian
Primary Location: Washington, D.C.
The Librarian for the Okinawa Collection and Japan Resource Center is a part-time limited-term position with possibility of renewal that supports the development and use of Okinawa- and Japan-focused resources in close collaboration with faculty, students, and other stakeholders.
Primary job responsibilities:
- Steward print and digital collections relating to the study of Okinawa and Japan, including identifying and acquiring resources in English, Japanese, and other languages relevant to the study of the region
- Provide on-site and remote research services and participate in instruction activities
- Collaborate with colleagues to coordinate processing of research materials to ensure discoverability
- Conduct outreach and actively promote the Okinawa Collection and Japan Resource Center to faculty, students, researchers, and members of the Okinawan diaspora, among other stakeholders, and develop associated exhibits and events
- Participate in professional organizations and keep current with library standards, trends, and technologies
- Supervise a part-time assistant
This position reports to the Associate Dean and may be eligible for partial telework.
BASIC QUALIFICATIONS:
- ALA-accredited Master’s degree in library or information science or other advanced degree with relevant experience by date of appointment;
- Proficiency in Japanese language
PREFERRED QUALIFICATIONS INCLUDE:
- Experience identifying, collecting, and making available academically relevant content;
- Experience working with funders and/or externally-funded research projects
GWLAI invites interested information professionals of all backgrounds and depths of experience who have an interest in being part of a vibrant, collaborative, mission-driven academic service organization to apply to work with us.
Application procedure
To be considered, please apply online and upload a CV and a cover letter that includes an assessment of skills related to basic qualifications. Only complete applications will be considered. Review of applications will begin on November 18th, and continue until the position is filled. Employment offers are contingent upon the satisfactory outcome of a reference check and standard background screening. When applying for the Okinawa Collection and Japan Resource Center Librarian, please highlight the experiences you have that address the job responsibilities and demonstrate your ability to thrive in this position and within the broader GWLAI and university communities.
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Access Services Specialist, Print Collection
This Access Services Specialist-Print Collections supports the teaching, learning, and research of the Georgetown University community by helping fulfill the University Library’s mission as an agile organization providing preeminent services, collections, and spaces. This position provides support in the Print Collections and at all Service Desk Units in the Access Services department by performing routine tasks and executing special projects. This work schedule will be Tuesday-Saturday, and on Saturdays this position will serve as the sole supervisor on duty.
This position is responsible for the implementation of an inventory procedure. This position is responsible for all activities associated with the faculty office delivery service- including processing requests, ensuring timely delivery of materials, communicating with faculty regarding failed deliveries and special requests, and sending delivery confirmation notices. This position coordinates the courier service of materials on the Main campus as well as between the Main, Medical, OCS, and Law campuses including coordinating the process of weeding and delivery of materials to off-campus storage. Assists with the scheduling, training, and supervision of 30-50 student library assistants every semester. Work assignments and schedules will vary to address cyclical and priority needs of the department.
Minimum Qualifications:
- BA/BS
- 1 year related experience
- Familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
- Excellent oral and written communication skills
- Strong public service orientation
- Computer literate, including ability to learn new software programs and technologies
- Familiarity with Windows Operating System and Microsoft Office applications, especially Word and Excel
- Familiarity with Google Apps, especially Gmail, calendar, and Drive
- Ability to lift up to 40 lbs. and push carts weighing over 100 lbs.
Preferred Qualifications:
- Supervisory experience, especially of student employees
- Experience working with integrated library management systems, bibliographic databases, and/or Internet resources
- Experience managing logistics and directing staff to complete complex tasks or projects
- Ability to adjust to periods of increased workflow and varying responsibilities
- Ability to work both independently and as part of a team in a complex, changing environment
- Ability to be diplomatic and negotiate disputes with stakeholders
The Georgetown University Library is an agile organization located in the nation’s capital, committed to advancing Georgetown University’s global leadership in academics and research, while also addressing the requirements of the changing landscape of higher education and the evolving nature of scholarly communication. By providing preeminent services, collections and spaces, the Library contributes to the creation, dissemination and preservation of knowledge, as well as the transformation of learning and research.
The Library is committed to recruiting and retaining a diverse staff dedicated to excellence in service, continuous learning, and leadership within the library profession. With diversity as one of its Library’s core values, the Library not only seeks to actively recruit and retain a diverse workforce, but also ensures the acquisition of a diverse collection of materials and a climate of openness and respect for all traditions, cultures, and ideas.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.
Access Services Qatar Specialist
The Access Services Qatar Support Specialist, based at the Georgetown University Library in Washington, DC, supports the teaching, learning, and research of faculty, students, and staff at the Georgetown University School of Foreign Service (SFS-Q) campus in Doha, Qatar. This position's work schedule is 8 am to Noon, Monday-Friday, in the Access Services Department of Georgetown University Library.
This position is responsible for fulfilling Qatar users' requests for books, media, book chapters and articles and expediting delivery of these items. Other duties include Circulation/Reserves Desk and Stacks Services support. This position works closely with SFS-Q Library staff and participates in supporting the operations of the Access Services Department of Georgetown University Library to the mutual benefit of both libraries. Works on special projects and other duties as assigned.
Minimum Qualifications:
- High School Diploma required
- 1 year library experience, preferably in an academic setting
- Demonstrated familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
- Searching bibliographic databases and integrated library systems desired
- Good oral and written communication skills
- Strong public service orientation
- Computer literate; familiar with Windows desktop, word processing, Excel, and e-mail software required
- Familiarity with reformatting technologies (Adobe Capture, Adobe Acrobat)
Preferred Qualifications:
- Bachelor’s degree preferred
- Ability to adjust to periods of increased workflow and to work as part of a team in a complex, changing environment
- Ability to be diplomatic and negotiate disputes; supervisory experience desirable.
The Georgetown University Library is an agile organization located in the nation’s capital, committed to advancing Georgetown University’s global leadership in academics and research, while also addressing the requirements of the changing landscape of higher education and the evolving nature of scholarly communication. By providing preeminent services, collections and spaces, the Library contributes to the creation, dissemination and preservation of knowledge, as well as the transformation of learning and research.
The Library is committed to recruiting and retaining a diverse staff dedicated to excellence in service, continuous learning, and leadership within the library profession. With diversity as one of its Library’s core values, the Library not only seeks to actively recruit and retain a diverse workforce, but also ensures the acquisition of a diverse collection of materials and a climate of openness and respect for all traditions, cultures, and ideas.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.
Resource Sharing Supervisor
The Resource Sharing Supervisor coordinates resource sharing services for the Georgetown University Library by ensuring that resource sharing requests are reviewed and accurately filled in a timely and efficient manner; and sets priorities and makes decisions on a variety of complex matters. Responsibilities include but are not limited to
- Trains, schedules, supervises, and evaluates the performance of Access Services Specialists and student employees
- Complies with the ALA Interlibrary Loan Code and copyright law
- Maintains proficiency in the standards, policies, fees, and services of the department, the Library, and the University and exercises good judgment in communicating them to the Library’s patrons
- Provides basic research assistance to users
- Ably adjusts to periods of increased workflow and varying responsibilities, communicates efficiently and effectively with users; and successfully works as part of a team in a complex, changing environment.
Minimum Qualifications:
- BA/BS
- 3 years of library experience
- 2 years of experience working with Resource Sharing Platforms
- Familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
- Excellent oral and written communication skills
- Experience supervising others
- Strong public service orientation
- The ability to learn new software programs and technologies
- Familiarity with Google Apps, especially Gmail, calendar, and Drive
- Ability to lift up to 40 lbs. and to push carts weighing over 100 lbs.
Preferred Qualifications:
- 2+ years of experience with Alma and RapidILL
- 2 years of experience with OCLC ILLiad
- Experience navigating bibliographic databases, spreadsheets, and cloud storage
- Experience with digitization equipment, resources and tools
- Familiarity with software technologies - i.e., Adobe
- Ability to work both independently and as part of a team in a complex, changing environment
- Ability to be diplomatic and negotiate disputes with stakeholders
The Georgetown University Library is an agile organization located in the nation’s capital, committed to advancing Georgetown University’s global leadership in academics and research, while also addressing the requirements of the changing landscape of higher education and the evolving nature of scholarly communication. By providing preeminent services, collections and spaces, the Library contributes to the creation, dissemination and preservation of knowledge, as well as the transformation of learning and research.
The Library is committed to recruiting and retaining a diverse staff dedicated to excellence in service, continuous learning, and leadership within the library profession. With diversity as one of its Library’s core values, the Library not only seeks to actively recruit and retain a diverse workforce, but also ensures the acquisition of a diverse collection of materials and a climate of openness and respect for all traditions, cultures, and ideas.
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
COVID-19 Vaccination Requirements:
The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.
STEM Research and Instruction Librarian
- Participates as a subject specialist and generalist in the provision of reference and research assistance to users, through in-person + virtual consultations, phone consultations , and email correspondence.
- Participates as a collection development resource and library liaison for designated disciplines: engineering, nursing, mathematics, chemistry, biology, physics..
- Develops and updates subject-specific LibGuides and other instructional materials to improve access to and use of the library collections.
- Provides individual and group library instruction, both in general and in subject-specific settings.
- Monitor scholarly publishing trends and their impact on information and library services to STEM students and faculty
- Works in tandem with colleagues in the Libraries and across campus to develop and expand new library initiatives, including the promotion of scholarly communications and open access.
- Participates as a professional member in the University Libraries in shared collegial decision making and planning; participate in committees and ad hoc projects; contribute to the library profession and engage in professional development activities; participate in and contribute to professional organizations and publications.
The STEM Research and Instruction Librarian will provide library instruction, research services, and collection development for designated subject areas. This position serves as the liaison librarian to the School of Engineering, the Conway School of Nursing, and to the departments of Mathematics, Chemistry, Biology, and Physics. This position operates as part of a team of research and instruction librarians responsible for engaging students and faculty in using the collections and services available in the University Libraries. As appropriate, the librarian collaborates and partners with campus groups, such as the Center for Teaching Excellence and outside groups, such as the Washington Research Library Consortium.
Minimum Qualifications:
ALA accredited Master’s degree in Library Science or equivalent required; secondary degree in a STEM discipline and at least one (1) to two (2) year of experience working in a college or university library, particularly those serving scientists or engineers.
Preferred Qualifications: Skill in using common computer software, library-specific applications, and social media (e.g., word processing software, bibliographic systems, databases, etc.).
The purpose of the library system of The Catholic University of America is to support and enrich the instructional, research, and service programs of the University. The Library, as an integral component of the academic process, provides access to our cultural and scientific heritage through library resources and services and cooperates actively with the faculty and students in the teaching, learning and research process. In recognition of the University's position as a Catholic institution of higher education, the Library also has the responsibility for sharing resources and services with both the Catholic Church and the scholarly community.
Central to the work of the institution, the Library carries out its mission by serving as the primary resource for content-related materials to:
- support the course related needs of undergraduates,
- meet the research and scholarly needs of graduate students and faculty members,
- provide users with access to materials located outside the immediate library system, and
- equip users with the skills and resources needed for continuous lifelong learning.
The Library organizes, manages, and preserves unique books and materials that serve as records of our Catholic intellectual heritage and culture through special collections.
WRLC Newsletter, October 2022
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Web Services Coordinator (18240)
Summary/Objective
Reporting to the Library Systems and Assessment Administrator, the Web Services Coordinator provides management, and coordination for the American University Library’s web presence in support of Library and AU strategic objectives. This includes primary oversight of the library website and other end-user platforms. The position collaborates with the Resource Sharing and Discovery Manager to provide support for the full range of information resources and access across web and mobile environments, along with enhancing discoverability of library resources and services. This position conducts user research and assessment initiatives for the Library’s online experience.
The Web Services Coordinator is responsible for Library website and is the primary resource for developing and supporting end-user interfaces that create or enhance access to library resources and other services. As part of the Library Systems unit, this position oversees and collaborates on integrated web services and evaluation of the user experience as it pertains to the website and discovery service. The incumbent will implement, customize, and integrate web applications for the Library website and other web services platforms. Develops or supports applications to optimize discoverability of third-party research content. Develops systematic processes for website usability testing. Ensures that websites are responsive and accessible. Works with library staff to facilitate, coordinate, and communicate internal changes and developments with the Library website and discovery service. Works closely with external campus partners and stakeholders to ensure that the design, delivery, and operation of web services are optimal and in support of the needs of American University Library.
Essential Functions
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Provides management for the design, development, implementation, and maintenance of the Library website and research portal. Implements, develops, or customizes web applications that will enable users to navigate library resources easily, and integrates and administers access protocols for 3rd party online library resources such as the library’s SpringShare suite of products.)
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Conducts user experience testing to gain insights into user behavior and usage data to optimize the user experience with the library website. Collects and evaluates data from users and web analytics to provide the best user experience possible.
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Provides oversight, management and testing meets web accessibility standard of web installations. Manages the migration and harvesting of content. Chairs the Library Web Advisory Team, working with other relevant stakeholders, and as such supports the web governance structure for the entire Library.
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Serve as the data custodian (governance), (identity management) administrative and/or operational responsibility for the library website.. Provide additional systems support for library services such as ILLiad, Ares, and the library’s institutional repository.
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Works as the Content Provider Lead (CPL) for the University Library and is the primary liaison with the Office of Technology (OIT) for the website. Serves as the Library’s representative on the Content Publishers Committee (CPC), which reports to the Web Steering Committee for the University. Collaborates closely with Library units, campus partners, external entities, and vendors to build bridges between the website and other platforms or online services.
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Performs other duties related to Library Systems as needed to accomplish the goals of the department, unit, and library; participates in library committees related to primary job assignment as appropriate.
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Other duties as assigned.
Position Type/Expected Hours of Work
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Full Time, 35 hours/week.
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Sr. Coordinator/Analyst A.
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Exempt.
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This position is expected to be available occasionally outside of their work scheduled as needed.
Get to Know American University
At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.
Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.
Learn more about American University by clicking here.
About the Department/Unit
Library Systems and Assessment is a small team that makes a sizeable impact on both the day-to-day operations and long-term mission of the American University Library. We work with staff and faculty at every level and in every department of the organization to champion new technologies and enable data-driven decision making. The team places a premium on creativity, collegiality, and cooperation. We use our individual skills and knowledge creating tools and solutions for the whole of the Library.
Required Education and Experience
- Bachelor's degree or equivalent.
- 3 years experience using a Content Management system to manage websites.
- 3 years’ experience of progressively responsible experience including building or designing solutions for web based technology, working with cross functional teams, participating in project development, and leading progressively complex projects.
- Knowledge of current web innovations, technologies and best practices in web design, and web application security concepts, and web services with HTML5, CSS, and JavaScript ES2015.
- Knowledge of current best practices accessibility, and Section 508 compliance.
- Experience conducting user-experience analysis both through qualitative user observation and quantitative tools, particularly using Google Analytics.
- Must possess excellent written and oral communication skills and be able to demonstrate past success working with multiple stakeholders in ways that were both inclusive and data-driven.
- Must be able to demonstrate initiative, good interpersonal-skills, responsiveness, and strong problem-solving abilities.
Preferred Education and Experience
- Master's degree or equivalent.
- Experience with Microsoft SharePoint, CommonSpot, a Content Management System by Paper Thin, experience developing APIs.
- Knowledge of server-side languages such as PHP or NodeJS.
- Experience with databases, preferably MS SQL Server, PostgreSQL, or MySQL.
- Experience developing user-centered applications integrating RESTful API’s and front-end libraries (e.g. jQuery, ReactJS, AngularJS, Angular 2+).
- Experience with project lifecycles, source code management, and code reviews.
Additional Eligibility Qualifications
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Hiring offers for this position are contingent on successful completion of a background check.
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Current American University Employees
If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Library Assessment Coordinator (18241)
Summary/Objective
Reporting to the Library Systems and Assessment Administrator, the Library Assessment Coordinator provides direction, coordination and support for ad hoc as well as ongoing library assessment work. This position will assist library units and centrally organize library assessment projects covering these three categories:
- Strategic assessments that support the library’s current and future strategic planning.
- Departmental assessments that evaluate a department’s day-to-day operations and services for future improvements or modifications.
- Targeted assessment activities that support internal or external needs.
More specifically, the incumbent will oversee the library’s master statistics tools, provide and store collection usage statistics, and organize information and outputs for assessment projects managed, developed, and/or executed by staff throughout the library.
Essential Functions
- Under supervision and direction of the Library Systems and Assessment Administrator, ensures the integrity of library data by creating and documenting consistent, replicable methodologies for gathering statistics. Reviews and analyzes established workflows for gathering statistics, helping to automate them wherever possible. Identifies discrepancies and works to analyze and resolve them. Establishes common repository for library data in multiple formats; assists in the creation of dashboards and other means to visualize library data. Develops mechanisms for periodic review and streamlining of data gathering in order to minimize effort, maintain currency, and avoid redundancy. Reviews and recommends products and applications for tracking library statistics in consultation with relevant departments and consistent with local infrastructure.
- Compiles, analyzes, and reports library data to ensure that mandated statistical reports are accurate, complete, and timely. Coordinates the gathering of required statistics from internal departments and university libraries. Serves as the primary point of contact for questions about library data on a national, regional and local level, and is responsible for ensuring that externally reported or shared data is accurate, current, and consistent across platforms.
- Fosters a culture of assessment within the library in order to explain and advance the assessment agenda. Develops employee understanding of the purpose and applications for statistics gathering. Recommends baseline assessment knowledge, skills and abilities for library employees whose duties include measurement so that they understand assessment methodologies and applications. Integrates initiatives and advances shared goals as appropriate.
- Under supervision and direction of the Library Systems and Assessment Administrator, performs other related duties as assigned.
Position Type/Expected Hours of Work
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Full Time, 35 hours/week.
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Sr. Coordinator/Analyst A.
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Exempt.
Get to Know American University
At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.
Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.
Learn more about American University by clicking here.
About the Department/Unit
Library Systems and Assessment is a small team that makes a sizeable impact on both the day-to-day operations and long-term mission of the American University Library. We work with staff and faculty at every level and in every department of the organization to champion new technologies and enable data-driven decision making. The team places a premium on creativity, collegiality, and cooperation. We use our individual skills and knowledge creating tools and solutions for the whole of the Library.
Required Education and Experience
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Bachelor's degree.
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Ability to design assessment projects, define research questions, and analyze data to improve services and programs and to guide decision-making.
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Familiarity with assessment instruments such as surveys, focus groups, interviews, and rubrics.
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Experience with data analysis, statistical, or visualization software applications (such as Excel, Tableau, SPSS, Stata, R, Microsoft BI).
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Excellent interpersonal, communication (oral and written), organizational skills, responsiveness, and strong problem-solving.
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Ability to work independently and as a team member to assess and shift priorities and to adapt a demanding and rapidly changing environment and with multiple stakeholders in ways that were both inclusive and data-driven.
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Experience with project coordination;
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Experience in an academic setting, preferably in an academic/research library.
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Experience conducting user-experience analysis both through qualitative user observation and quantitative tools, particularly using Google Analytics.
Preferred Education and Experience
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Master's degree or ALA-accredited Master’s degree in Library or Information Science.
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Experience with Alma or Primo Analytics.
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Experience with ORACLE BI.
Additional Eligibility Qualifications
-
Hiring offers for this position are contingent on successful completion of a background check.
-
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Benefits
AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.
Current American University Employees
If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu.
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
Access Services Technician
The Access Services Technician handles all circulation activities.
- closes the library stacks and manages evening building security Monday – Friday;
- assists the Circulation & Student Supervisor, supervising part-time staff;
- assists with stacks management and resource sharing activities, as needed;
- and collects statistical data on circulation services.
This is primarily an evening position. The Access Services Technician reports to the Head of Access Services.
- Handles all circulation services in Mullen Library: borrowing, renewing, and processing returned materials; conducts searches and recalls for items not on the shelf; and collects fines and fees. With the Circulation & Student Supervisor, implements policies and procedures for circulation services, regularly reviews the policies and procedures, and recommends revisions. Closes the library and the stacks from Monday to Friday. Assists with on-site coordination of May Gallery events as necessary. Provides backup support for reserves, security desk, and other areas as needed.
- Assists Circulation & Student Supervisor in the following activities: training and on-site supervision, and scheduling of part-time circulation services employees and ensuring that training is successful and that all circulation services employees follow policies and procedures.
- Assists with stacks management, resource sharing, and other Access Services duties. Able to work a flexible schedule seven days a week.
- Collecting appropriate statistical data and incorporating it into monthly and annual written reports of Access Services activities.
- Performing other duties as assigned.
- Associate’s Degree is required with at least one (1) year related library or customer service experience.
- Knowledge of library functions and organization.
- Knowledge of Library of Congress classification system.
- Skill in using common computer applications (word processing software, spreadsheets, etc.)
- Skill in supervision.
- Skill in communicating effectively with faculty, staff, students, and the public.
- Skill in the use of library management systems desirable.
- Demonstrated customer service skills.
- Ability to pay attention to detail.
- Ability to work quickly and accurately under pressure.
- Ability to collaborate with and motivate staff.
- Ability to plan, organize, and manage.
- Ability to accommodate evening and flexible scheduling seven days a week.